Get in Touch With Us
Got a question about a review, spotted something that looks off, or want to flag an issue with one of the crypto casinos we cover? This page explains how to reach the Crypto Casnios team and what happens once your message lands with us.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where relevant, include the name of the crypto casino your query relates to — it helps us route your message and get back to you with something useful rather than a generic reply.
What People Usually Contact Us About
We cover bitcoin casinos, no-KYC platforms and crypto casino bonuses for US players, so most of the messages we get fall into a handful of categories:
- Site accuracy — bonus terms, wagering requirements, supported coins or licensing details change. If something on a review page looks outdated, tell us and we will check it.
- Coverage requests — if there is a crypto casino, coin, or angle (like no-KYC play or payout speed) you think we should look at, let us know.
- General questions — how our ratings work, what a term like "provably fair" or "rakeback" means, or how a specific offer in our comparisons is structured.
- Partnership or editorial enquiries — if you represent a licensed crypto gambling operator and want to discuss coverage, introduce yourself and explain what you have in mind. Commercial relationships never determine our rankings.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, you can mention this in your message, but please also see the resources below, which are quicker than waiting on an email reply.
Before You Write In: A Few Things We Cannot Do
To keep expectations realistic, there are limits to what a contact email can help with:
- We cannot process deposits, withdrawals, or account issues on any casino's behalf — those go directly to the operator's own support team.
- We cannot give tax or legal advice. US players are generally liable for tax on gambling winnings and crypto gains, but the specifics depend on your situation, so we always point readers to a qualified professional rather than guessing.
- We cannot confirm whether a specific offshore crypto casino is "legal" in your state. Regulation of online casinos in the US is state-by-state, and offshore crypto casinos operate under licences like Curaçao or Anjouan rather than any US regulator — this sits in a legal grey area that every reader needs to check against their own state's rules.
- We cannot advise on ways to get around a casino's verification checks, state restrictions, or geoblocking. If a site asks for identity verification or blocks a state, that is a compliance decision on their end, not something we can help circumvent.
What Happens After You Send a Message
A real member of our editorial team reads every enquiry — there is no automated reply standing in for an actual response. Most messages get a reply within two working days, though it can take a little longer during busier periods. If your message relates to a correction, we will review the relevant page and update it where the facts support a change, whether that touches a bonus figure, a licensing detail, or a payout claim.
If You Need Support Rather Than a Reply
If gambling has stopped feeling like entertainment and started feeling like a problem, please do not wait on us. Contact the National Problem Gambling Helpline on 1-800-GAMBLER for free, confidential support. It is worth knowing that offshore crypto casinos, unlike state-regulated US operators, do not always offer the same self-exclusion tools or player protections, so building in your own limits matters more, not less, when playing with crypto.
All the crypto casinos discussed on this site require players to be at least 18, or 21 where the operator or applicable state law sets that higher minimum — check the specific site's terms before playing. If you are researching alternatives because a site has restricted your account, our Best Non GamStop Casinos page may also be a useful starting point.
A Short Word on How We Work
Crypto Casnios earns commission from some of the crypto casinos listed on this site, but that relationship never decides where an operator ranks or what we say about it. Reader feedback genuinely shapes what we publish and update, so if something we have written has helped, confused, or misled you, we would rather hear about it than not.