Posts tagged social media

3 Social Media Aggregators That Bring It All Together

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Thanks to Facebook, Twitter, LinkedIn and a host of other social media services, people are more connected than ever. But keeping up with all the posts, tweets, status updates and social bookmarks isn’t always easy, because they all come from different social media sites. So how do you connect the different services that keep you connected? How do you steer all of that stuff to one spot on the Web where it becomes a lot easier to manage?

New tools called social media aggregators have risen to address that challenge. Their goal: to provide you with one simple point of entry where you can keep track of the streams from any and all of the most popular social networking sites.

A bunch of social media aggregators (sometimes called “life-streaming” tools) have popped up in recent years, but some social media services don’t always do the job you need them to do. Here’s a look at the three that fulfill the promise of social media aggregation most completely, Streamy, Flock, and FriendFeed.

3 Social Media Aggregators That Bring It All Together

Top Myths About Social Media Marketing

Myth #2: I Can’t Measure the Impact / ROI of Social Media on My Business

The social media return on investment debate has been picked apart by so many intelligent and creative marketers, you would think it wouldn’t make this list.  But it continues to rank high on the list of objections about social media and I completely understand why.

Since the interaction mechanisms are different with social media than traditional marketing, judging purchase intent and likely customers from social media behavior is a completely new skill for many marketing professionals.

But there are methods to measure the impact of your social media campaigns:

Include Your Phone Number – If your business has more of a consultative sales process, starting conversations on your social networks or blog is a great way to generate more leads. And then be sure to include your phone number in every update or post that you make. You can use a separate Google Voice number that allows you to track the number of inbound calls you receive from your social media activities.

Promote offline events – Facebook has a robust functions for creating events and promoting them. You can post pictures and event location information, while also inviting your entire fan base to participate. You can also send reminders as the event draws nearer.

Offer Coupons Exclusive to Social Media Channels – Make specific offers through each social media channel you use, like 15% off a purchase if you print a coupon from Facebook, or a buy one, get one free if you use a code that was sent out via Twitter. Keep a spreadsheet of the different offers and what the response rates have been, to allow you to optimize your marketing campaigns for each channel.

Connect Your Social Media and Email Campaigns – Many businesses have established email lists they use to stay in touch with customers. Drive visitors on your social media accounts to sign up for your email list to receive more information about your business. Getting social media visitors on your email list can connect you with people you might not otherwise reach with social media. Bolstering your email list gives you an additional way to inform people about offline events and specials, in case they don’t see a specific offer you make on a social media channel.

The important thing to note is that you CAN tie online behavior to purchase decisions or offline actions, so you can track the impact social media is having on your bottom line. Also, pay close attention also to the referrals from social media sites on your web pages and these people’s behavior compared to users who get to your site through other means.

Top Myths About Social Media Marketing

There are a number of myths that are common among many businesses that are keeping them from joining everyone else in the social media marketing world. We would like to address each of these myths and expose them for the misconceptions that they are.

Myth #1: My Customers Aren’t on Social Media

Wow, if we had had a dollar for every time we’ve heard this one….This myth keeps more companies and business owners from interacting with their potential customers through social media than any other myth.

The nice thing is that all you need is a little bit of data to convince people that their target customers are indeed on social networks.

For instance, 80% of female Internet users have become fans of a product or brand on a social network site and 72% report that they learned about a new product through social media. Take a look at the graph below – more than half of Facebook and Twitter users are over 35, not to mention LinkedIn.

Social networking is a pervasive cultural phenomenon, and there is no demographic that isn’t represented substantially on one or more social networking sites.

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